RC Optical Systems Policies and Warranties...

Warrantee:

All RC Optical Systems products are guaranteed to be free of workmanship or manufacturing defects for a period of one (1) year. Warrantee period for electronics is one (1) year. Optical quality and coatings are guaranteed by their respective manufacturer.

Repairs will be at no charge to the customer if normal use is determined by RC Optical Systems, Inc.

Other accessories or components not manufactured by RC Optical Systems are guaranteed by their respective manufacturer (e.g., mounts by Software Bisque, CCD Cameras by SBIG, etc).

Payment:

All checks should be made payable to RC Optical Systems. We accept cashiers checks, personal checks and money orders. A 50% deposit is required for ordering and the balance is due upon receipt of optics and prior to shipping.

Delivery:

The point of sale for all RC Optical Systems products is our dock in Flagstaff, Arizona. Arizona State sales tax applies to Arizona residents. You may choose to have your merchandise shipped via a carrier of your choice. Charges for shipping your order include more than just carrier cost. It also includes packing, documentation, order processing, and insurance. Orders are shipped via customer specified carrier (i.e., UPS, FedEx, Parcel Post).

Custom Work:

We are happy to provide custom work on request. Detailed documentation and drawings are required. All custom products designed and built for the customer are not returnable or refundable.

RC Optical Systems only builds instruments "to order". Each instrument is therefore a custom order and is not subject to a trial period, nor may it be returned for a refund.

International Orders:

Payment method is by guaranteed instrument , or bank checks drawn from US banks only (orders prepaid by other than guaranteed instruments will be held until it clears the bank). RCOS is not responsible for bank charges associated with transfers or bank wires. Orders to foreign countries that are not insurable by Parcel Post cannot be accepted unless the customer authorizes alternate shipping (i.e. International UPS, Fed Ex, Burlington, etc.). Please call, write, or e-mail for shipping quotes.

Disclaimer:

All prices and terms are subject to change without notice. RC Optical Systems assumes no responsibility for any misinterpretations on the part of the customer, or any liability for damages or injuries incurred from the use or misuse of RC Optical Systems products. RC Optical Systems Astronomical Telescopes are not made for daytime use, and if used as such, will void any warrantee.

RC Optical Systems reserves the right to refuse sales or service to anyone.

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RC Optical Systems, Inc. An Arizona Corporation
1650 South Plaza Way, Suite 101, Flagstaff, AZ 86001, 928-526-5380
Monday through Thursday, 7am - 5pm, Friday 7am - 12 noon